E-Service News

In your opinion, how big an issue is security and what products do you supply to combat machine fraud?

There are a few different ways you can consider machine security and fraud, whether it be a direct attack on the machine cabinet to gain entry or attacking peripherals to gain free plays or dump hoppers and note recyclers.

Firstly, I think machine manufacturers should be recognised for the huge improvements they’ve made to cabinet security in recent years...

To keep pace with the requirements of the market it’s absolutely essential to maintain an on-going investment programme.  As such, the continued expansion of the E-Service Solutions office and workshops in Castleford, near Leeds is high on the agenda.

We have recently doubled the size of the facility to cater for clients requirements whether it be the service of equipment or the supply of parts and peripherals.  The increased space allows for a greater stock holding and expansion of...

What does it mean to be working alongside big gaming brands such as Blueprint?
 
It’s more about what it says about us as a supplier and the confidence that has persuaded brands including Blueprint, Shuffle Master/SG Gaming, Galaxy Gaming and others to select us as their after sales partner.  After sales and support is what we do – it’s not a footnote or an addendum – which is manifest in the trust and confidence that gaming’s most respected names...

All businesses which handle cash will need to prepare before the new £1 coin is introduced.

The new £1 coin is very different to the old one. This means that you will need to upgrade your coin handling equipment to recognise and validate the features of the new coin. Coin handling equipment includes vending machines, car park ticket machines, leisure...

Once the new £1 coin has been released on 28th March, the UK enters what has been called the ‘co-circulation period’. For the next 6 months, both old and new £1 coins will be in circulation as legal tender, and can be spent freely in all shops and automated machines that have been correctly updated?

The old £1 coins will be gradually removed from circulation by the Bank of England, and these will cease to be valid as legal tender on 15th...